FAQ

Frequently Asked Questions

1. What is Gharnooks?

Gharnooks is a dopamine decor brand dedicated to brightening up your home with playful and inspiring décor. Our carefully curated collection of pegboards, shelves, planters, lamps, calendars, and framed posters is designed to spark joy and creativity in any space.

2. What kind of products do you offer?

We offer a range of fun, high-quality home décor items that transform everyday spaces. From innovative pegboards and stylish shelves to quirky planters, ambient lamps, functional calendars, and eye-catching framed posters—each piece is crafted to boost your mood and add a touch of personality.

3. How do I place an order?

Ordering is easy! Simply browse our online store, add your favorite items to the cart, and complete the secure checkout process. You’ll receive an order confirmation and regular updates until your new decor items arrive at your door.

4. Are your products designed to enhance my home’s atmosphere?

Absolutely. Every item at Gharnooks is created with a focus on positivity and creative expression. Whether you’re looking to organize your space with a trendy pegboard or add a splash of color with our unique lamps and posters, our products are here to elevate your everyday living environment.

5. What payment methods do you accept?

We accept a variety of secure payment options, including major credit/debit cards and digital payment platforms. All transactions are encrypted to ensure your details remain safe and secure.

6. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this number on our Order Tracking page to monitor your delivery’s progress in real time.

7. What is your return or refund policy?

At Gharnooks, we stand by the quality of our fun, dopamine-driven home décor items. Returns or refunds are available only if your product is defective or not working as expected. If you experience an issue with any item—whether it’s a pegboard, shelf, planter, lamp, calendar, or framed poster—please contact our customer support within 14 days of receiving your order. Our team will work with you to resolve the problem by offering a repair, replacement, or a refund in the form of store credit. Please note that we do not accept returns for change of mind or other reasons beyond product defects or malfunctions.

8. How do I care for my Gharnooks home décor items?

Our products are built to last! For optimal care. If you have specific questions about caring for your pegboard, planter, or framed poster, feel free to reach out to our support team.

9. Do you offer any customizations or exclusive designs?

We love helping you create a personalized space. While most of our collections are ready to ship, we occasionally offer limited edition pieces and custom design options. Subscribe to our newsletter or follow us on social media to stay updated on exclusive releases and offers.

10. How can I contact customer support?

Our friendly support team is here to help. You can reach us through the “Contact Us” page on our website, email us at  support@gharnooks.com